Premier Resident Benefits Package

Making your rental experience remarkably better.

What's Included

Fee-Free Online Rent Payments

Pay rent through your secure Tenant Portal without the standard online payment processing fee. Residents can also view account activity and set up automatic payments for added convenience.

HVAC Filter Service

When applicable to the property, HVAC filters are delivered or replaced approximately every 90 days. Regular filter changes help support better airflow, system efficiency, and indoor air quality.

Credit Reporting for On-Time Rent Payments

Qualifying on-time rent payments are automatically reported to Equifax, Experian, and TransUnion, helping residents establish a positive rental payment history.

Late-Fee Forgiveness

Residents may receive one waived late fee or returned-payment fee per year, subject to program terms and account eligibility.

Flexible Rent Payment Options

Eligible residents can explore flexible rent-payment options through the Tenant Portal, allowing rent to be divided into smaller payments that better align with their pay schedule.

Deposit-Free Move-In Option

Qualifying residents may have the option to use Obligo rather than paying a traditional cash security deposit. Eligibility and fees are determined by Obligo.

Utility Setup Concierge

Residents have access to assistance coordinating common move-in services, including electricity, gas, internet, and other available utilities.

Move-In and Move-Out Documentation

Timestamped photos and condition documentation help create a clear record of the property at move-in and move-out. This improves transparency and can help reduce disagreements regarding property condition and security-deposit deductions.

24/7 Maintenance Request Portal

Residents can submit and track maintenance requests from their phone or computer at any time through Property Meld. Emergency maintenance concerns can also be reported after regular business hours.

Simple, Transparent Pricing

The Premier Resident Benefits Package is $30 per month and is automatically included with all residential leases.

Residents are also required to maintain qualifying renter's insurance with at least $100,000 in liability coverage.

Residents may choose either of the following insurance options:

Smart Ensure Through Premier

Residents who do not provide their own qualifying renter's insurance will be enrolled in Smart Ensure for an additional $10.50 per month.

Total monthly charge: $40.50

Resident-Provided Renter's Insurance

Residents may purchase qualifying renter's insurance from the insurance provider of their choice. Proof of coverage must be submitted through the AppFolio Tenant Portal and remain active throughout the lease.

Resident Benefits Package charge: $30 per month

The cost of the resident's separate insurance policy is paid directly to their chosen insurance provider.

Renter's Insurance Requirements

To waive the monthly Smart Ensure charge, the resident's policy must:

Provide at least $100,000 in personal-liability coverage
Cover all required residents
Remain active throughout the lease
Meet the insurance requirements stated in the lease
Be submitted and verified through the AppFolio Tenant Portal

The $30 Resident Benefits Package charge is not waived when a resident provides their own insurance. Only the separate $10.50 Smart Ensure charge is waived after qualifying coverage has been received and approved.

Enrollment and What to Expect

Enrollment in the Resident Benefits Package is automatic with every Premier Property Management residential lease.

Residents can access available benefits and payment options through their Tenant Portal. Some services, including flexible rent payments, Obligo, and HVAC filter delivery or replacement, may depend on resident eligibility or the features of the individual property.

Questions about enrollment, insurance documentation, or available benefits may be directed to our team.